Frequently Asked Questions
1. What services do you provide?
We specialize in capturing and sharing live social media content during events. This includes posting real-time photos, stories, short-form videos, and curated feeds on platforms like Instagram, Facebook, and TikTok. After the event, we also offer highlight reels, engagement summaries, and analytics reports to help you understand how your audience interacted with your event online.
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2. How is your service different from hiring a traditional photographer?
A photographer focuses on capturing high-quality, professional images for albums or prints delivered after the event. Our role is complementary to that. We document your event as it happens and share those moments in real-time across social platforms. While a photographer provides beautifully edited still images for keepsakes, we ensure your online audience can experience your event from anywhere, instantly and interactively.
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3. Can I choose which social media platforms you cover?
Absolutely! We’ll work with you to determine the best platforms for your event. Whether you want Instagram Stories, TikTok Reels, Facebook Posts, or a combination, we tailor our coverage to where your audience is most active and engaged.
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4. Do you create custom hashtags or branded content?
Yes. During our pre-event consultation, we’ll discuss your event’s theme, colors, and messaging. We can help craft custom hashtags, incorporate brand elements, and maintain a consistent look and feel so all posts align with your vision. We can even create custom gifs that even your guests can use.
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5. How far in advance should I book your services?
We recommend contacting us at least 1–3 months before your event to ensure availability and ample planning time. For larger or more complex events, reaching out even earlier is ideal.
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6. Will you attend the event in person?
Yes, our team is on-site during the event to capture live moments as they unfold. We’ll coordinate arrival times, work discreetly, and adjust our coverage to fit the flow of your event’s schedule.
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7. What if I have privacy concerns about my guests?
We respect everyone’s comfort levels. If certain aspects should remain private, just let us know, and we’ll avoid capturing or posting sensitive moments. We can also focus on broad atmosphere shots, décor, and other creative visuals that don’t reveal guests’ identities.
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8. How do you handle pricing and payments?
We offer tiered packages with clearly defined services and pricing. After discussing your event needs, we’ll recommend the best package or a custom option. A deposit is required to secure your date, with the balance due prior to the event. We accept various payment methods for your convenience.
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10. What if the event details change last-minute?
Flexibility is key. If your schedule, venue, or coverage needs shift, just let us know as soon as possible. We’ll do our best to accommodate changes so you still get a seamless, stress-free experience.
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11. Do you have to post the content live?
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No, if you would rather review the content before posting we can save it In a folder for you to post at a later time.
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12. How do I get started?
Reach out via our contact form or email us directly. We’ll schedule a consultation call to learn about your event, discuss your vision, and recommend the right package. Once you’re ready to book, we’ll guide you through the process step-by-step.